We accept all health funds and can process claims instantly using our HICAPS terminal. Your health fund pays a portion on the spot, and you cover the gap payment. For the exact amount of the gap, please check with your health fund, as it can vary between providers and coverage tiers. 

Item codes used:

- T500 – Initial Assessment

- T506 or T582 – Subsequent Sessions (depending on your assessed condition)

Fees are the same as privately paying, and your health fund will contribute a rebate. You simply pay the gap on the day.

You don’t need to belong to a health fund to book neurophysiotherapy with us, nor do you need a referral. 

Initial Consultation: Please allow 60 minutes for the full assessment. Fee: $180.00.

Subsequent Appointment: Any follow up sessions are 45 minutes in duration and incur a fee of $135.00. 

We welcome NDIS participants to get in touch regarding booking an initial assessment with Neurophysio Hub. Our rates are consistent across all patients to ensure fair and transparent pricing in accordance with the NDIS Code of Conduct – Fair Pricing. 

Work Injury (WorkCover)

If you’ve been injured at work, your first step is to talk with your workplace about lodging a WorkCover claim through ReturnToWorkSA (RTWSA). Workplace injuries are unfortunately common, but with the right treatment, recovery is very achievable. Once you have an approved claim number, your physio sessions are fully covered and there’s no out-of-pocket cost for treatment related to your injury.

First, you will need to inform Neurophysio Hub of your claim so we can seek approval for your visits. We’ll also take care of communicating with your claim agency to set up a personalised rehabilitation plan that supports your recovery and helps you get back to work safely.

Not sure if you’re eligible? Our friendly team will happily walk you through what’s needed.

Motor Vehicle Accident (Third Party)

If you’ve been injured in a car accident, you may be entitled to support through South Australia’s Compulsory Third Party (CTP) insurance scheme. You can find more information here.

To allow us to work directly with your insurer to get treatment authorised and invoices handled, please inform us of your claim number and the details of the insurer managing your claim. We can pre-approve your visits, so you don’t have to worry about the financial side. That leaves you free to focus on what matters most: your recovery and feeling better. If you’re unsure about your eligibility, just let us know. We’ll be glad to help.

If your GP has set up a Chronic Condition Management Plan (GPCCMP) for you, you may be eligible for Medicare rebates on up to five allied health visits per calendar year. These rebates are designed to support people with chronic or complex health conditions who are being managed by their GP under this plan (formally known as an Enhanced Primary Care Plan).

To claim, your GP clinic will need to provide a referral to our practice before your first rebated session. Eligible patients will be responsible for the full cost of the session, but are eligible for a rebate which we can process your rebate on the spot at your appointment. Benefits, which are currently $61.80 per session, are usually back in your account within a few business days. For more information, visit the Medicare website or speak to your GP.

Want care in the comfort of your home? We offer home visits across all the payment types listed. The treatment is the same, you’re just in your own space. Our base in the western suburbs offers the flexibility and expertise you have been searching for. Fees vary by location, so feel free to give us a quick call or send us an email, and we’ll let you know the exact rate for your area.